You can order our products online in the following ways:

1. Through our eshop
2. Via message on our Official Social Media channels, (Facebook & Instagram)
3. Via message on Whatsapp
4. By email at info@ethosofgaia.com

Yes, your order is accepted immediately, as long as you make your payment online via card, Paypal or Klarna. Alternatively, if you wish to pay via Bank Deposit, your order is accepted upon completion of the deposit of your order amount.

Of course, upon submitting your order you will receive a confirmation email, and you will be informed via email at every stage of processing your order.

All of the direct payment gateways we use comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes. Our online store supports secure online payments through certified payment providers.

All transactions are made in a protected environment and your payment details are not stored by our company.

You can learn more about the checkout process and transaction security here.

You can see all available Payment Methods on our page here .

You can pay for your order in the following ways:

• By Credit or Debit Card
• By Deposit to a Bank Account
• With PayPal

Our goal is to process and ship orders as quickly as possible. Please see below for estimated delivery times per region as stated by the carrier:

• Greece: 2 – 3 working days.
• Cyprus: 7 – 12 days.

Greece

Orders over €80 are shipped free of charge.

For orders less than €80, shipping costs are €3.90 for all of Greece.

Orders for Greece are shipped immediately with cooperating couriers according to our company's judgment.

You can also choose to have your order shipped to a BOX NOW Locker, with shipping costs of €2.50 for all of Greece. Our store will inform you of the pickup codes and the pickup point.

Cyprus

Orders over €120 are shipped free of charge.

For orders less than €120, shipping costs are €8.90 for all of Cyprus.

Orders for Cyprus are shipped immediately with cooperating couriers & according to our company's judgment.

You can also choose to have your order shipped to a BOX NOW Locker, with shipping costs of €2.50 for all of Cyprus. You will be informed by our store with the pickup codes as well as the pickup point.

Yes, we offer Free Shipping for orders shipped to Greece when the order amount exceeds €80. We also offer Free Shipping for orders shipped to Cyprus when the order amount exceeds €120.

Our products are shipped throughout Greece and Cyprus.

You can see the detailed Shipping Methods & Locations here . If you are in a city in Greece or Cyprus, then we ship to your location.

Yes, we offer a refund, as long as the request is submitted within 14 days of the product purchase date. More information can be found here .

You can request a refund up to 14 days after your order.

If the product and packaging have not been opened and are not damaged, you are entitled to a full refund.

In the event that a product is damaged and the damage is not covered by your warranty, you are not entitled to a refund.

See our Returns Policy to see if you are eligible for a refund.

Of course, you can view and read the Product Return Terms in detail on our Returns Policy page here.